After graduation with you new Assistance Dog, NHADI continues to offer support. We want to ensure that your Assistance Dog is working to meet your needs. We are here for you, to answer questions, help with new conditions that may arise. Maybe you started a new job, started attending school, or are moving to a new location. No matter the situation we are help to help guide you through it. Recipients may contact New Hope Assistance Dogs for questions, concerns, or help with extra training if needed. You may have a new task that you would like your Assistance Dog to learn, or maybe you need retraining of an existing task. Whatever the situation, don't hesitate to contact us for support. When it's time for your re-certification we are here to help you prepare. Don't forget to look under the graduation information on our What to Expect at Team Training page. This will give you more information on the re-certification process.
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NEW HOPE ASSISTANCE DOGS INC.
POST GRADUATION FOLLOW UP:
After you and your Companion or Service Dog have graduated, there are still a few things we need to do. We need to ensure that you and your Companion or Service Dog are working well together, and that there aren't any concerns once you started working your Assistance Dog in your home area.
* Weekly follow-up by phone with the training team for the first month. This will decrease to monthly for the next 3 months.
*During the first year after graduation, each team is expected to continue training with an approved trainer. This trainer will perform evaluation of your progress. For those clients who are not within a reasonable driving distance of our facility, we are able to train using video chat such as Skype.
*At the team's one year anniversary of their graduation date, the client will need to complete a self-evaluation and include copies of vet records for their Companion or Service Dog.
*For those with Service Dogs who have Public Access, you will need to have your Service Dog re-certified for the PAT test each year for the first two years after graduation by the anniversary date. After the first 3 years of placement the PAT certification will then be required every 5 (five) years. For those who live outside of a 200 mile radius of New Hope, this test can be done by video. This certification must be retained by New Hope for the working life of the Service Dog.
*You will be responsible for making sure your Companion or Service Dog is fed at the proper times and maintains a healthy weight. Also required to be kept up to date are standard shots, prevention of fleas, ticks, and heartworm, along with any other care recommended by your vet.
Lifetime Team Support